Cookie Policy

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They serve a variety of purposes: keeping you signed in, remembering your preferences, and helping us understand how users interact with our platform.

In addition to cookies, we may also use web beacons (small transparent image files), local storage, and session storage to collect similar information.

We categorise the cookies we use as follows:

Essential Cookies

These cookies are strictly necessary for the Platform to function. They cannot be disabled without breaking core features.

• Session management: maintain your logged-in state across page loads.
• Security: CSRF tokens, fraud prevention, and authentication cookies.
• Admin access: secure session for admin users only.
• Cookie consent: remember your cookie preferences.

Analytics Cookies

These help us understand how visitors use the Platform so we can improve performance, user experience, and search results.

• Google Analytics 4 (GA4): pageviews, session duration, bounce rate, and conversion events. Data is anonymised before storage.
• Firebase Analytics: in-app event tracking (search queries, booking funnel steps).

Functional Cookies

These cookies remember your preferences to provide a personalised experience.

• Language preference: remember your selected language.
• Currency preference: remember your preferred display currency.
• Search filters: preserve search parameters during a session.

Marketing Cookies

These are only set with your explicit consent via the Cookie Consent banner. They are used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.

• Google Ads remarketing: show CUREVO ads to users who have visited the Platform.
• Meta Pixel: track conversions from Meta (Facebook/Instagram) campaigns.

Some features of the Platform use third-party services that may set their own cookies:

• Google Firebase: authentication, database, and hosting services.
• Google Analytics 4: website usage analytics.
• Razorpay / Stripe: payment processing — cookies set only during checkout.
• Embedded maps (Google Maps): if you use location-based search.
• Video consultation tools: may set session cookies for secure video calls.

We have no direct control over third-party cookies. Please review the privacy and cookie policies of these providers for more information. Links: Google Privacy Policy, Razorpay Privacy Policy, Stripe Privacy Policy.

You can control and manage cookies in several ways:

• Cookie Consent Banner: when you first visit curevo.in, you can choose to accept all cookies, reject non-essential cookies, or customise your preferences.
• Browser settings: most browsers allow you to view, block, or delete cookies. Visit your browser's help section for instructions (Chrome, Firefox, Safari, Edge).
• Opt-out tools: Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.

Please note that blocking Essential cookies will prevent sign-in and booking functionality from working correctly.

When you first visit curevo.in, a cookie consent banner is displayed. You may:

• Accept All: enable all cookie categories including analytics and marketing.
• Reject Non-Essential: only essential cookies will be set.
• Customise: select individual cookie categories.

Your preference is stored in a cookie for 12 months. You may change your preferences at any time by clearing your browser cookies (which will cause the banner to reappear) or by contacting us.

For questions about our use of cookies, contact us at support@curevo.in — Pantheon Meditech Private Limited, Salem, Tamil Nadu, India.